November 17, 2006
Meet Your Future McDonald’s Register Babe!
Posted in the Techy News Picks of the Day thread in the Meatspace forums, Synapsis uncovers this little treat for us. It’s only a matter of time before most of the customer service jobs in the industrialized world are “outsourced” to androids. When androids are able to consistently recognize a person coming up to them, and have a clear set of subroutines for a proceduralized interaction such as the one we encounter at a fast food joint, the opportunity arises for a significant conversion of roles. As long as the android can recognize the proper currency (or possible there is a machine this is inserted into), and “knows” when to refer the encounter to a manager, there becomes little reason to include humans. Labor costs go down, and procedural consistency goes up!
Welcome to your cyberpunked future!